Privacy policy

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to legal, operational, or regulatory reasons. Any updates will be posted on this page with a revised “Last updated” date.

2. Information We Collect

Information You Provide

We may collect the following personal information:

  • Name, phone number, email address
  • Billing and shipping address
  • Payment details (processed securely via payment providers)
  • Account login details (if you create an account)
  • Order history and shopping preferences
  • Messages or information you share with customer support

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Device and browser information
  • Pages visited and time spent
  • Interaction with products and services

This data helps us improve your shopping experience.

Information from Third Parties

We may receive data from:

  • Payment processors (for secure transactions)
  • Shopify (our e-commerce platform)
  • Marketing and analytics partners

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Manage your account
  • Provide customer support
  • Send order updates and notifications
  • Improve our website and services
  • Prevent fraud and ensure security
  • Send promotional offers (you can unsubscribe anytime)

4. Cookies

We use cookies to:

  • Improve website performance
  • Remember your preferences
  • Analyze traffic and usage

You can disable cookies in your browser settings, but some features may not work properly.

5. Sharing Your Information

We may share your data with:

  • Service providers (payment, delivery, hosting)
  • Shopify (to operate our store)
  • Marketing and analytics partners
  • Legal authorities if required by law

We do not sell your personal information to third parties.

6. User-Generated Content

If you post reviews or comments, they may be publicly visible. Please avoid sharing sensitive personal information in public areas.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

8. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect data from children.

9. Data Security

We take reasonable steps to protect your personal data. However, no method of transmission over the internet is 100% secure.

10. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Opt-out of marketing emails
  • Request data transfer

To exercise your rights, contact us using the details below.

11. Data Retention

We keep your information only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes

12. Contact Us

If you have any questions or requests regarding your privacy, you can contact us:

📞 Phone / WhatsApp: +92 311 XXXXXXX
📧 Email: laeena@gmail.com
📍 Location: Pakista